Learn About The Confidence In Conflict Online Courses

Vistelar, the parent company of Confidence In Conflict, has developed many online courses on conflict management — and more are in development.

Vistelar is a consulting and training institute focused on addressing the entire spectrum of human conflict at the point of impact — from before an interaction begins through to the consequences of how an interaction is managed.

Vistelar offers a wide range of training programs that address how to:

  • Provide better customer service
  • Predict, prevent and mitigate conflict
  • Avert verbal and physical attacks
  • De-escalate conflict
  • Control crisis and aggression
  • Handle physical violence

Vistelar offers its training via speaking engagements, workshops, and instructor schools — using both live and online methods of instruction.

For the online methods of instruction, Vistelar provides both live Virtual Instructor-Led Training (VILT) and On-Demand Training (ODT).

Virtual Instructor-Led Training is a live, interactive virtual classroom delivered right to your computer via the Internet at scheduled class times. These classes are led by expert and experienced instructors who have been certified in Vistelar’s conflict management curriculum.

On-Demand Training is an online course that you go through at your own pace. When you sign up, you get immediate access to the course, which you can progress through in increments (and, when you return, pick up exactly where you left off). When done, you can download and print a certificate of completion.

Vistelar offers online training programs on a wide range of conflict-management topics and usually with a focus on a specific market or audience.

These online programs generally have a companion book or manual in Vistelar’s “Confidence In Conflict For …” and “Conflict Management For … “ series. For some programs, the book/manual is included and, for others, it can be purchased separately.

To learn more about our online courses, please visit:

Vistelar Online