Confidence in Conflict | Building community trust

There is perhaps no greater necessity for a community’s health than establishing and maintaining trust. Doug Lynch, a police officer in Arizona, explains why it’s important for the police to build trust within their community and how departments are making positive connections with the citizens they serve. Loading the player for 9xBJMbSwsgq… Click here to…Continue Reading »


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Confidence in Conflict | Coach On!

Today we speak with a very special guest, Bob “Coach” Lindsey. Coach has received numerous awards and honors, including Outstanding Law Enforcement Trainer of the Year, and the Lifetime Achievement award from the American Society of Law Enforcement Trainers and is a true expert in human communication. Ben asks about his thoughts on communication in…Continue Reading »


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Confidence in Conflict | Be aware

The first step in avoiding a potentially dangerous situation is being aware of the warning signs that precede trouble. Ben and Gary talk about being alert to those trouble signs using the conditions of awareness.   Loading the player for bNnRhsC42fB… Click here to download… Vistelar Group –


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Confidence in Conflict | Showtime

Go in-depth with the Showtime principle. Whether you have 2.4 hours or only 2.4 seconds, the Showtime principle will help you control your emotions and successfully manage nearly any situation.   Listen here: Loading the player for 9xMLYQY3F5Y… Click here to download… Vistelar Group –


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Confidence in Conflict | Think before you respond

Today we talk with Roy Aiken about the importance of taking a moment to gather your thoughts and plan a response when someone says something that throws you off or rubs you the wrong way. His advice is to remember something called STOP. Learn about this and more in today’s podcast titled “Think before you…Continue Reading »


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Amazon bestseller now available in print: Confidence in Conflict for Everyday Life

May 15, 2014, Milwaukee, Wis. — Due to the success of the online release of Confidence in Conflict for Everyday Life, the Vistelar Group accelerated plans to publish the book and make it available in print. The book, which details the strategies of Verbal Defense & Influence, is now also available in print on Amazon…Continue Reading »


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‘Confidence’ bestseller available in print

“Confidence in Conflict for Everyday Life” is available in print. The book has taken Amazon by storm and has been downloaded by thousands of people around the world in just a couple of weeks. The book can be ordered on Amazon in print (click here) and as an eBook (click here). An online course, designed…Continue Reading »


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10 reasons to join us for Beyond Conflict 2014

Want to improve your confidence in conflict? Here are 10 reasons to attend this year’s Beyond Conflict conference: 10.  You’ve misplaced your copy of “How to Speak Husband” (or Wife). 9.   You’ve realized that the two most ineffective phrases in the English language are “Because I said so,” and “or else …” 8.   Your child…Continue Reading »


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Here’s what happens before the first pitch

Our home team has been playing great this year, so there’s lots of energy and enthusiasm surrounding the Milwaukee Brewers. The local newspaper just created a behind-the-scenes video that shows the preparation that goes into every game — not by the players or management — but by the hardworking folks who manage and safeguard the…Continue Reading »


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Confidence in Conflict | Utilizing the platinum rule

We’re all familiar with the Golden Rule: Treat others like you would like to be treated. That’s fine, but it doesn’t do much good in conflict. That’s why, as Gary Klugiewicz explains, we must practice the Platinum Rule: Treat others with dignity by showing respect.   Listen here to find out more about the Platinum…Continue Reading »


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